Privacy Policy

Effective Date: [04-24-2026]

1. Introduction. GoSplash (“GoSplash”, "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website (collectively referred to as the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect.

(a)Personal Information. We may collect personal information that you voluntarily provide to us when you use the Service, such as your name, email address, phone number, and other contact information.

(b) Non-Personal Information. We may collect non-personal information about your use of the Service, including but not limited to device information, log data, and usage statistics. This information is collected through various technologies, such as cookies and web beacons.

3. Location Information. GoSplash collects and uses your precise location data (latitude and longitude) when you use certain features of the app.

What we collect

• GPS coordinates (latitude and longitude)
• Location updates while live tracking is enabled
• Location associated with service addresses you create or edit

How we use it

• To enable live GPS tracking for field technicians so dispatchers/managers can view real-time location on routes
• To display locations on maps and route planning
• To associate service locations with customer addresses
• To support core app functionality for technicians (location services must be enabled)

When we collect it

• While using the app (foreground)
• In the background when live tracking is turned on, including via a foreground notification on Android

Who we share it with

• Our servers and authorized users within your organization (e.g. managers/dispatchers)
• Google Maps for map display and location-related features

4. How We Use Your Information. We may use the information we collect for various purposes, including but not limited to: (a) Providing and improving the Service; (b) Personalizing your experience and delivering customized content; (c) Communicating with you about updates, offers, and promotional materials; (d) Responding to your inquiries and providing customer support; (e) Analyzing trends, administering the Service, and gathering demographic information; (f) Protecting the rights, property, and safety of GoSplash, its users, and the public.

5. Information Sharing and Disclosure. We may share your information in the following circumstances:

(a) With Your Consent. We may share your information when you give us your explicit consent to do so.

(b) Service Providers. We may engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, and customer support. These providers have access to your information as necessary to perform these tasks but are obligated not to disclose or use it for any other purpose.

(c) Legal Requirements. We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid request from law enforcement or governmental authorities.

6. Data Retention. We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security. We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices and Rights. You may have certain rights regarding your information, including the right to access, update, or delete your personal information. Please contact us using the information provided below to exercise these rights.

9. Third-Party Links and Services. The Service may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such websites or services. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy. The Service is not intended for use by individuals under the age of 18+. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us using the information provided below.

11. Updates to this Privacy Policy. We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us. If you have any questions or concerns about this Privacy Policy, please contact us at gosplashapp@gmail.com